Privacy Policy

Information we collect

InCheq may collect personal information that you submit through enquiry forms or direct contact with our organisation. This may include your name, email address, telephone number, organisation name, and the content of your enquiries or correspondence.

We may also collect limited technical information for website operation purposes, such as IP addresses, browser type, device information, and access times. This information is collected through standard web server logs and may be used for security, performance monitoring, and analytical purposes.

We do not intentionally collect sensitive personal information via this website. If sensitive information is provided to us, it will be handled in accordance with applicable privacy principles.

How information is used

Personal information collected by InCheq may be used for the following purposes:

To respond to enquiries and requests for information submitted through our website or direct contact channels. This includes providing information about our services, platform capabilities, and commercial arrangements.

To provide information about our services, including updates, briefings, or materials that may be relevant to your enquiry or expressed interest in our compliance infrastructure solutions.

To operate, maintain, and improve the website, including for security purposes, technical diagnostics, and to enhance user experience and functionality.

For compliance and governance purposes where required or permitted by law, including record-keeping obligations, regulatory reporting, and responding to lawful requests from authorities.

Information storage and security

InCheq takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement administrative, technical, and physical security measures appropriate to the sensitivity of the information we hold.

Personal information may be stored using secure service providers, including cloud-based hosting and data storage services. These providers are selected based on their security capabilities and contractual commitments to protect information.

While we take reasonable precautions to protect information, no method of transmission over the internet or method of electronic storage is guaranteed to be completely secure. We cannot provide an absolute guarantee of information security.

Disclosure of information

InCheq does not sell, rent, or trade personal information to third parties for marketing purposes.

Personal information may be disclosed to trusted service providers who assist us in operating our website, conducting our business, or providing services to you. Such service providers are required to maintain the confidentiality of information and use it only for the purposes for which it was disclosed.

Disclosure of personal information may also occur where required or authorised by law, including in response to lawful requests by public authorities, court orders, or to establish, exercise, or defend legal rights.

Access and correction

Individuals may request access to personal information we hold about them, subject to exceptions provided by law. We will respond to access requests within a reasonable timeframe.

If personal information we hold is inaccurate, incomplete, or out of date, individuals may request that we correct that information. We will take reasonable steps to correct information where requested and appropriate.

Requests for access to or correction of personal information can be made using the contact details provided below.

Contact

For enquiries regarding this Privacy Policy or to make a request concerning your personal information, please contact us:

Email: hello@incheq.com.au

Location: Melbourne, Australia